Shipping and Delivery

At Ignouiqhindi.com, we strive to provide a smooth and efficient shipping experience for our customers. This Shipping and Delivery Policy outlines important details regarding order processing, shipping times, and delivery expectations.

1. Order Processing Time

  • Orders are typically processed within 1 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a confirmation email with tracking details once your order has been shipped.

2. Shipping Methods and Delivery Time

  • We offer standard and express shipping options.

  • Estimated delivery times vary depending on location and selected shipping method:

    • Standard Shipping: 7 to 10 business days.

    • Express Shipping: 5 to 7 business days.

  • Delivery times may be affected by external factors such as weather, customs, or carrier delays.

3. Shipping Charges

  • Shipping fees are calculated at checkout based on the destination and shipping method selected.

  • Any applicable customs duties or taxes are the responsibility of the customer.

4. International Shipping

  • We currently do not offer international shipping.

  • For international orders, additional processing time and customs clearance may apply.

  • Customers are responsible for any customs duties, taxes, or import fees.

5. Tracking and Order Status

  • Once your order has shipped, you will receive a tracking number via email.

  • You can track your order status using the provided tracking link.

6. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery timeframe, please contact our support team.

  • We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

7. Returns and Refunds

  • If you receive a damaged or incorrect item, please refer to our Return and Refund Policy for further instructions.

  • Shipping fees are non-refundable unless the return is due to our error.

8. Contact Information

For any questions regarding shipping and delivery, please contact us at info@ignouiqhindi@gmail.com.

By placing an order on Ignouiqhindi.com, you agree to the terms outlined in this Shipping and Delivery Policy.